Frequently Asked Questions

The Emergency Notification System allows public safety officials in Mesa County to send emergency alerts to citizens using a variety of methods.

The system allows you to sign up via the web to receive emergency alerts on your cell phone, work phone, text message, e-mail, home phone, etc. from public safety officials in Mesa County.

You can receive alerts about emergencies happening near multiple addresses that you enter into the system, such as your home address, work address and your child’s school.

The system will be used to notify residents about imminent threats to life or property. Public safety officials will send alerts about emergencies such as but not limited to evacuations, wildfires, flood, gas leaks, or critical police activity.

Weather Alerts

Please be aware that weather alert information is passed through the Everbridge system directly from the NATIONAL WEATHER SERVICE.  If you choose to Opt-In for National Weather Alerts, notifications could be sent at all times of the day and night.

You can sign up online here: http://www.gjcity.org/439/Emergency-Alerts. You will be asked your name, address, telephone and email information. If you want to receive alerts for more than one address, you simply need to enter the first address, click the "Save" button at the bottom, and then enter an additional address.  Repeat this process for each new address.

You do need a computer to sign up. If you don’t have a computer, public computers are available at the library, or you may call the GJRCC for assistance - 970-549-5404.

You do not need to sign up to receive emergency notifications if you have a traditional landline telephone service through Century Link or Charter (formerly Optimum or Bresnan). The emergency notifications are based on physical addresses and will automatically import the phone number associated to the addresses.  **However, in order to receive notifications on other devices such as your cell phone or email, you do need to sign up and register those devices.**  Registering these devices is highly recommended so we can still send you the information even when you are not near your traditional landline phone.

There is no cost to sign up. Emergency notification is a free service provided by the Grand Junction Regional Communication Center. GJRCC is funded through monthly surcharges on hard wire phone lines (traditional), wireless, or voice over internet telephone services. When calls are made to your cell phone, standard call and/or text messaging charges from your service provider may apply.

The system is only as good as the information you provide. If your cell phone, work phone or email address changes, you must go to http://www.gjcity.org/439/Emergency-Alerts and update the information.

No, the information you provide will be used for emergency purposes only. The Grand Junction Regional Communications Center will not give or sell your telephone numbers or email addresses to any other vendor or organization.

The Grand Junction Regional Communication Center receives all 911 calls in Mesa County and provides dispatching support for 22 Police, Fire and Emergency Medical Service agencies. For more information click here. http://www.gjcity.org/205/911-Dispatch 

If you have attempted to register your address but receive an error message that your address is not found, please check the following;
• If you live in an apartment, mobile home or have a unit number, etc., do not enter that number. Emergency notifications will be sent to all units and all apartments in an area that we are alerting.
• Do not enter in the +4 digit zip code that you may have for your address.

If you continue to have any problems registering an address or if you have any questions, please contact GJRCC at 970-549-5404.