Who do I contact if I have a problem?

Within either the Bird or the Lime app, there is a support feature where you can report an issue or find answers to their FAQs.  Additionally, each company can be reached via the contact information printed on each device, available online, or found below.  If you or another user has sustained an injury or been the victim of a crime, it may be appropriate to dial 9-1-1.








hello@bird.co(External link)

support@li.me(External link)


www.bird.co(External link)

www.li.me(External link)

Show All Answers

1. What is micromobility?
2. What is Shared Micromobility?
3. What is the purpose of the shared micromobility study?
4. Who are the Shard Micromobility Operators?
5. Who do I contact if I have a problem?
6. What are the rules and speed limits?
7. Where can I park my e-scooter?
8. Where should I ride?